about emirates – emirates careers
In 1984, Sheikh Mohammed bin Rashid al Maktoum, then UAE Minister of Defence and a member of Dubai’s progressive royal family, asked Sir Maurice Flanagan, then managing director of dnata, to look into starting an airline.By December that year, a comprehensive business plan was ready, and the name “Emirates” was chosen for the new airline. Emirates remains the largest international airline as the industry recovers from the COVID‑19 pandemic, carrying 15.8 million passengers in 2020.
emirates careers
Dubai, United Arab Emirates
Cabin Crew Opportunities – 2200007W
Job Purpose
A personality that shines, the ability to adapt to any situation and make people feel at ease. These are a few of the qualities we’re looking for in our cabin crew. As the face of Emirates, you’ll be the person customers turn to for help and direction when they fly with us, so you need to be friendly, observant and able to provide the right support. Being a member of the cabin crew is so much more than a service role – safety is our highest priority. You’ll need to lead confidently and take control when it comes to managing aircraft services, security, and safety procedures. This comes from the world-class learning experience our crew receive at our state-of-the-art facility in Dubai.
Qualifications & Experience
Here are some other things we look for in our cabin crew: – You’ve had more than a year’s experience in hospitality/customer service – You have a positive attitude and the natural ability to provide excellent service in a team environment, dealing with people from many cultures – Your minimum qualification is high school graduate (Grade 12) – You need to be fluent in written and spoken English (ability to speak another language is an advantage) – You’re at least 160cm tall and can reach 212 cm while standing on tiptoes, to enable you to reach emergency equipment on all aircraft types – No visible tattoos while you’re in Emirates cabin crew uniform (without covering them with bandages or cosmetics) – As Emirates cabin crew, you’ll be based in Dubai and will need to meet the UAE’s employment visa requirements Aside from the requirements of the role, you should be determined to always perform to the highest standards, focus on being solution oriented, and be able to manage a demanding work schedule. You should have the ability to deliver an authentic experience to our customers. You’ll be culturally aware and reflect the Emirates personality – professional, empathetic, progressive, visionary and cosmopolitan. Before clicking the Apply button, please keep the following documents ready to submit with your application: – Recent CV in English – Recent photo
Dubai, United Arab Emirates
Contact Centre Agent – 2100009N
Job Purpose
Are you looking for a job where you can grow professionally and build your career in a multinational airline? If you love traveling, interacting with customers and colleagues from across the Emirates network, there are opportunities for you. Emirates is the world’s largest international airline, with a network that spans over 160 destinations in 85 countries. We are currently looking for a Customer Sales and Service Professionals to join our multicultural team in Dubai. Job Outline: – Be the voice of Emirates and ensure the highest standard of customer service is delivered to Emirates customers by providing information about our products and services. – Identify customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products. – Issue Emirates tickets to customers ensuring their request is met and to offer them tailor made travel solutions. – Actively enhance Emirates revenue earnings by promoting additional services offered by the company and its partners. Requirements & Skills: – Fluency in English and one of the languages listed below is a must: Arabic/Czech/French/German/Italian/Japanese/Mandarin/Polish/Portuguese/Russian/Spanish – Customer and sales orientation to provide excellent service and close any sales opportunity. – Good listening and communication skills. – PC based skills to operate Windows package (Microsoft Word/Excel/E-mail). – Ability to work in a multiple shift environment Experience required: – Experience in Contact Centre/Hospitality industry preferred.
Qualifications & Experience
– Customer Service or Call Centre: 1+ year – 10 Years schooling or equivalent – Excellent interpersonal, telephone and customer service skills – Ability to work in a busy sales team environment – PC based skills to operate Windows packages including Microsoft Word/Excel/E-mail – Knowledge of contact centre and airline industry procedures and methodology – Standard fares and ticketing courses, Skywards and MARS reservations systems
Salary & Benefits
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the ‘Working Here’ section of this site. By viewing the ‘Dubai Lifestyle’ section in the site you can also consider the benefits of Dubai as a location to live and work in.
Dubai, United Arab Emirates
Lead Quality Assurance Engineer – 2200005P
Job Purpose
JOB PURPOSE The Lead Quality Assurance Engineer, supports the Principal Quality Assurance Engineer, by coordinating business, technical and quality criteria within the delivery. They not only assist the software engineering team in executing the designed test strategy for their product area, but they also assist the product owner in assuring the most optimal user journey. Their primary focus is to understand the business domain both operationally and technically, to provide context to the tests and QA activities they carry out. As a Lead Quality Assurance Engineer you will be technically skilled in software engineering and testing practices. The role executes and co-ordinates end to end business process tests in a variety of delivery models in support of the portfolio release trains. JOB ACCOUNTABILITIES: – Working closely with project members, technical product owners, architects and software engineers to understand the complete context of deliveries to translate complex functional and non-functional requirements in robust end 2 end tests which exercise the business process. – Working with the Technology QA Core team ensure non production environments and test data is available to support end 2 end tests. – Liaise with other release train teams to manage the testing of cross dependencies. – Ensure Test Tools are configured correctly and accurately to support the collection of metrics for program and enterprise-wide dashboards. – Support and guide Software Engineers to write and maintain automated functional tests through continuous integration. – Implement, maintain and adapt automation frameworks, and Test harnesses to make end to end tests robust. – Ensure Quality Gate requirements are understood by the team and are met. – Support the Quality Assurance Engineering Manager in the coordination of major migrations activities covering data loads, data migrations, cut over activities across multiple domains and environments ensuring no customer or business impact.
Qualifications & Experience
EXPERIENCE: – 5+ years in quality related roles with increasing responsibility, impact, and scope within a digital or ecommerce environment. – 3+ years of experience as a Software Quality Engineering lead or equivalent position looking after multiple products. – Experience in providing product input on business process flows and scenario mapping for business solutions. – Experience of understanding and applying system thinking to advanced technology solutions for large, complex organisations in a multi-functional environment. SKILLS: Mandatory skills – Experience with creating and maintaining large scale test data frameworks to support test automation – 3+ years of experience using one or more of the following automation tools: Selenium components (WebDriver, Grid, etc.), Protractor, Jasmin, Cucumber, Gherkin, JUnit, TestNG. – Experience using git SCM tools, GitHub or Bitbucket or similar tools. – Proficiency in at least 2 different programming languages, preferably JavaScript and Java. – Experienced with coding best practices and defining coding guidelines. – Highly experienced with developing automation frameworks from scratch built for UI and API testing and integration with CI pipelines. – Experience using CI tools like Jenkins, Azure DevOps or equivalent. – Strong expertise with context driven and exploratory testing with practical experience of using a number of testing heuristics. Preferred skills – Experience working with VMs and containers both on prem and cloud offerings like Amazon and google cloud. – Aware of the latest testing and technology trends and using them to improve daily practices. Soft skills: – Strong oral and written communication skills with demonstrable experience communicating cross-functionally with architects and product owners in formal and informal settings. – Experienced with leading a team of engineers to achieve product and business goals. – Ability to work effectively within a release train in a fast-paced environment. – Strong organizational, planning, and follow-up skills and ability to hold others accountable. – Strong people management skills with a proven ability to hire and grow teams of Software Quality Engineers.
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on what’s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.
